Business & Enterprise Products
We have Support representatives available round the clock to answer your support requests. Once you submit a support request, a ticket number is generated and sent to you via email. So kindly ensure that you enter a valid email address. All support tickets are answered in the order it is received by us.
We now give 24x7 online support (in English Language) to all our customers, resellers
and distributors - through e-mails, telephone and chat. Local language support in
all regions is available from Mon-Fri, 9 am to 5 pm (local time).
Sending e-mail is ALWAYS the preferred and most effective way to receive technical
assistance. Please be aware that although our offices are staffed 24 hours a day,
support representatives during certain shifts may not be able to instantly deal
with your situation/request. For your support related problems, you can e-mail us
at support@escanav.com.
You can access MicroWorld's Knowledge Base to check the Frequently Asked Questions at https://faqs.escanav.com. You can also discuss, share your ideas, give your recommendations and opinions on our forum at https://forum.escanav.com.