eScan Total Security

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We have Support representatives available round the clock to answer your support requests. Once you submit a support request, a ticket number is generated and sent to you via email. So kindly ensure that you enter a valid email address. All support tickets are answered in the order it is received by us.


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Free Technical Support & Sales
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24x7 online support

We now give 24x7 online support (in English Language) to all our customers, resellers and distributors - through e-mails, telephone and chat. Local language support in all regions is available from Mon-Fri, 9 am to 5 pm (local time).

Sending e-mail is ALWAYS the preferred and most effective way to receive technical assistance. Please be aware that although our offices are staffed 24 hours a day, support representatives during certain shifts may not be able to instantly deal with your situation/request. For your support related problems, you can e-mail us at support@escanav.com.

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Knowledge Base

You can access MicroWorld's Knowledge Base to check the Frequently Asked Questions at https://faqs.escanav.com. You can also discuss, share your ideas, give your recommendations and opinions on our forum at https://forum.escanav.com.

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