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eScan Escalation Matrix (East)

Kolkata
Arvind Yadav
arvindy@escanav.com
Mob: +91 90380 00182

Toll Free (Mumbai)
1800 267 2900
support@escanav.com

Escalation 1

(Time: 10 am to 6 pm Weekdays)
Gopal Dora
gopald@escanav.com
Mob.: +91 99209 07188
LL.: +91 22 6772 2917

Escalation 2

(Time: 10 am to 6 pm Weekdays)
Mansi Jadhav
mansi@escanav.com
Mob.: +91 72080 00494
LL.: +91 22 6772 2965

Escalation 3

(Time: 10 am to 8 pm Weekdays)
Gurdip Singh – Support Manager
gurdip@escanav.com
Mob.: +91 95940 02570
LL: +91 22 6711 2845

Note: If you do not get any response from Level xx within 2 hours, please escalate to the next level with ticket / call details.

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