eScan escalation Matrix (North)

Delhi

Amit Kumar
amitk@escanav.com
Mob: +91 88288 46403

Sarabjeet Singh
ndsup2@escanav.com
Mob: +91 88288 46408

Vikash Kumar Yadav
vikash@escanav.com
Mob: +91 88288 46407

Ankit Kumar
ankitk@escanav.com
Mob: +91 88288 46406

Rohit
rohit@escanav.com
Mob: +91 86570 17753

Rishabh Singh
rishabh@escanav.com
Mob: +91 86579 62043

Jammu
Kamal Kumar
kamal.k@escanav.com
Mob: +91 98765 36382

Rajasthan
Jagdish Dharkar
jagdishd@escanav.com
Mob: +91 94622 22160

Toll Free (Mumbai)
1800 267 2900
support@escanav.com

Level 1

(Time: 10 am to 6 pm Weekdays)
Gopal Dora
gopald@escanav.com
Mob.: +91 99209 07188
LL.: +91 22 6772 2917

Level 2

(Time: 10 am to 6 pm Weekdays)
Mansi Jadhav
mansi@escanav.com
Mob.: +91 72080 00494
LL.: +91 22 6772 2965

Level 3

(Time: 10 am to 8 pm Weekdays)
Gurdip Singh – Support Manager
gurdip@escanav.com
Mob.: +91 95940 02570
LL: +91 22 6711 2845

Note: If you do not get any response from Level xx within 2 hours, please escalate to the next level with ticket / call details.

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