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24x7 Online Support

We now give 24x7 online support (in English Language) to all our customers, resellers and distributors - through e-mails, telephone and chat. Local language support in all regions is available from Mon-Fri, 9 am to 5 pm (local time).

Sending e-mail is ALWAYS the preferred and most effective way to receive technical assistance. Please be aware that although our offices are staffed 24 hours a day, support representatives during certain shifts may not be able to instantly deal with your situation/request. For your support related problems, you can e-mail us at support@escanav.com.

Knowledge Base

You can access MicroWorld's Knowledge Base to discuss and share your ideas, give your recommendations and opinions...    Click here

Forums: http://forum.escanav.com

Telephonic Support

USA

MicroWorld Technologies Inc.

31700 W 13 Mile Rd, Ste 98
Farmington Hills, MI 48334
USA
Tel: +1 248 855 2020 / +1 248 855 2021
Fax: +1 248 855 2024
Toll-Free Number: 1 877 EZ VIRUS or 1 877 398 4787 (Only within US)
Support: +1 248 432 1397
Sales:
+1 248 432 0111 / +1 248 432 1397 / +1 248 522 7857 / +1 248 522 7960 /
+1 248 834 4567 / +1 248 848 9081 / +1 248 848 9084 / +1 248 848 9085
Website: www.escanav.com

Germany

MicroWorld Technologies GmbH

Drosselweg 1,
76327 Pfinztal,
Germany.
Tel: +49 7240 944909 20
Fax: +49 7240 944909 92
Website: www.escanav.de
Support in German language / in deutscher Sprache:

Tel: +49 7240 944909 30
Email: axel.ollmann@escanav.com

Malaysia

MicroWorld Technologies Sdn Bhd ( 722338-A )

E-8-6, Megan Avenue 1
189, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
Tel: +603 2333 8909 / +603 2333 8910
Fax: +603 2333 8911
Support: +6013 244 2574
Website: www.escanav.com

Mexico

eScan Mexico

Manzana 3, SuperManzana 505, Lote 13,
Fraccionamiento Pehaltun, C.P. 77533,
Cancun, Quintana Roo,
Mexico.
Tel: 52 998 9893157

South Africa

MicroWorld Technologies South Africa (PTY) LTD

376 Oak Avenue
Block C ( Entrance at 372 Oak Avenue )
Ferndale
Randburg, Gauteng
South Africa
Tel (Local): 08610 eScan (37226)
Tel (International): +27 11 781 4235
Fax: 086 502 0482

India

India (Asia Pacific Office)

MicroWorld Software Services Pvt. Ltd.

Plot No. 80, Road No. 15, MIDC, Marol,
Andheri (E), Mumbai - 400 093
India
Tel: +91 22 2826 5701 / +91 22 2826 5702 / +91 22 2826 5703 / +91 22 2826 5704 / +91 22 2826 5705
Fax: +91 22 2830 4750
Support: +91 22 6772 2911
Corporate & SMB Products Sales: sales@escanav.com
Mobile: +91 95 0318 8489
Home User Products Sales: sales@escanav.com
Website: www.escanav.com

West

Ahmedabad

206, Milestone Building,
Drive-in Road, Near Drive-in Cinema,
Ahmedabad - 380 054
Tel: +91 79 6544 4265
       +91 79 3244 3052
Home User Products Sales:
Mobile: +91 99 0901 1291
Email: sales@escanav.com
Support:
(South Gujarat): +91 98250 62436
Email: rsupport@escanav.com

Pune

Office No. 401, 4th Floor, Amit Court,
Near Mangla Theatre, Shivaji Nagar
Pune - 411 005
Tel: +91 20 3250 6016
       +91 20 3022 6016
Corporate & SMB Products Sales:
Mobile: +91 95 0318 8489
Email: sales@escanav.com
Home User Products Sales:
Mobile: +91 98 6083 6079
Email: sales@escanav.com
Support:
(Maharashtra & Goa)
Email: rsupport@escanav.com

North

New Delhi

A-10, Third Floor
Lajpat Nagar-II,
New Delhi - 110 024
Tel:+91 11 4658 6185
       +91 11 4658 6186
       +91 11 4658 6187
Fax:+91 11 4658 6188
Corporate & SMB Products Sales:
Mobile: +91 95 0318 8489
Email: sales@escanav.com
Home User Products Sales:
Mobile: +91 98 7371 5139

Rest of North


Home User Products Sales
Mobile: +91 98 7661 5596
Email: sales@escanav.com
Support:
Mobile: +91 97 1754 4646
Email: rsupport@escanav.com

South

Bangalore

77/1, 1st Main, 3rd Block,
4th Cross, LIC Colony,
Jaya Nagar - East
Bangalore - 560 011
Tel: +91 80 2245 6629
       +91 80 2245 6630
Corporate & SMB Products Sales:
Mobile: +91 91 674 8 6050
Email: srs@escanav.com
Home User Products Sales:
Mobile: +91 98 2005 2502
Email: sales@escanav.com
Support:
Mobile: +91 97390 47903
Email: rsupport@escanav.com

Tamil Nadu

Corporate & SMB Products Sales:
Mobile: +91 91 674 8 6050
Email: srs@escanav.com

Home User Products Sales:
Mobile: +91 99 4191 5487
            +91 98 2011 8630
            +91 98 2005 2502

Email: sales@escanav.com
Support:
Mobile: +91 90 4300 1576
               +91 97 8611 3110
               +91 98 4150 4112
Email: rsupport@escanav.com

Andhra Pradesh

Corporate & SMB Products Sales:
Mobile: +91 91 674 8 6050
Email: srs@escanav.com
Home User Products Sales:
Mobile: +91 98 2005 2502
Email: sales@escanav.com
Support:
Mobile: +91 90 3001 0274
Email: rsupport@escanav.com

Kerala

Corporate & SMB Products Sales:
Mobile: +91 91 674 8 6050
Email: srs@escanav.com
Home User Products Sales:
Mobile: +91 98 2005 2502
Email: sales@escanav.com
Support:
Mobile: +91 99 4697 9648
Email: rsupport@escanav.com

Kolkata

Corporate & SMB Products Sales:
Mobile: +91 91 674 8 6050
Email: srs@escanav.com
Home User Products Sales:
Mobile: +91 98 3072 7662
Email: sales@escanav.com
Support:
Mobile: +91 97487 57729
Email: rsupport@escanav.com