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Create Support Request
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We have Support representatives available around the clock to answer your support requests.
Once you submit a support request, a ticket number is generated and sent to you via email.
So kindly ensure that you enter a valid email address.
All support tickets are answered in the order it is received by us. |
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| 24x7 Online Support |
We now give 24x7 online support (in English Language) to all
our customers, resellers and distributors - through e-mails,
telephone and chat. Local language support in all regions is
available from Mon-Fri, 9 am to 5 pm (local time).
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| Sending e-mail is ALWAYS the preferred and most effective
way to receive technical assistance. Please be aware that although our offices
are staffed 24 hours a day, support representatives during certain shifts may
not be able to instantly deal with your situation/request. For your support related
problems, you can e-mail us at support@escanav.com.
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 Knowledge
Base |
You can access MicroWorld's Knowledge Base to discuss
and share your ideas, give your recommendations and opinions...
Click
here |
Forums: http://escanav.com/forum
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 Telephonic
Support |
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MicroWorld Technologies GmbH
Drosselweg 1,
76327 Pfinztal,
Germany.
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Website: www.escanav.de
Support in German language / in deutscher Sprache:
Tel: +49-7240-944909-30
Email: axel.ollmann@escanav.com
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MicroWorld Technologies Sdn Bhd ( 722338-A )
E-8-6, Megan Avenue 1
189, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
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Website: www.escanav.com
Support:
Tel: +6013 244 2574
Email: prabin@escanav.com
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MicroWorld Technologies South Africa (PTY) LTD
376 Oak Avenue
Block C ( Entrance at 372 Oak Avenue )
Ferndale
Randburg, Gauteng
South Africa
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Tel: Local 08610 eScan (37226)
International: +27 11 781 4235
email: support@escan.co.za
Web: www.microworld.co.za |
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India Regional Offices:
West
Ahmedabad
206, Milestone Building,
Drive-in Road, Near Drive-in Cinema,
Ahmedabad - 380 054
Tel: +91 79 6544 4265 / 3244 3052 |
Support:
(South Gujarat): +91 98250 62436
Email: rsupport@escanav.com |
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Pune
Office No. 401, 4th Floor, Amit Court,
Near Mangla Theatre, Shivaji Nagar
Pune - 411 005
Tel: +91 20 3250 6016 / 3022 6016 |
Support: (Maharashtra & Goa)
Mobile: +91 99224 07019
Email: rsupport@escanav.com
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South
Bangalore
77/1, 1st Main, 3rd Block,
4th Cross, LIC Colony,
Jaya Nagar - East
Bangalore - 560 011
Tel: +91 80 2245 6629 / 30 |
Support:
Mobile: +91 97390 47903
Email: rsupport@escanav.com |
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Tamil Nadu, Andhra Pradesh, Kerala
Support: Mobile: +91 99401 28688 / +91 98866 79648
Email: rsupport@escanav.com |
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North
New Delhi
A-10, Third Floor
Lajpat Nagar-II,
New Delhi - 110 024
Tel: +91 11 4658 6185 / 86 / 87
Fax: +91 11 4658 6188
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Support:
Mobile: +91 9717544646
Email: rsupport@escanav.com |
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